Getting started
Initial questions you might have about Upgraded and our MacBook program!
15 articles
What is an “Upgrade Program”?
Who is Citizens Pay?
How is this different from financing through Apple?
What information is needed to apply?
Is this a lease?
Why are monthly payments required?
How will this affect my credit report?
Why was my credit application declined?
Does Upgraded offer student discounts?
Can I trade in my old device to lower the cost of my new one?
Is Upgraded available outside the US?
Can I change my shipping address after ordering?
Can I pick up my order at an Apple Store?
What is a Custom To Order/Custom Build? How does shipping work for those devices?
Can I modify my order?