If you want to change the model you ordered, we’ll need to cancel your current order and place a new one.
Once your order is canceled, Affirm will void the original loan agreement, and any charges will be released. This typically happens within a few business days, depending on your bank. You can then place a new order through our website.
However, if you just want to change the color of your item, contact us at [email protected] and we’ll be happy to help with that change, no need to cancel your order.