Upgraded

When I upgrade, do I have to get a specific model, or can I choose?

What happens if I don't upgrade?

Can I upgrade early or late? If so, are there any fees?

What if I lose my device or it's damaged?

What happens with my old device when I upgrade? And how are my payments affected?

If I forgot to wipe my computer before sending it back, what happens? What happens to my data?

Does Upgraded have any rights to the data or content on my device?

Is it easy to transfer data and apps to the new device?

I financed with Citizens Pay, can I upgrade my device with Affirm?

Solve all your questions about the upgrade process.

Time to upgrade!

Find answers and get help from Intercom Support and Community Experts

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