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What is Upgraded, and what's an "upgrade program”?

Updated over a week ago

Upgraded is a small team on a mission to make great tech more accessible, without shady lease terms or inflated prices. We help people get MacBooks through fair monthly payments, with the option to upgrade later and keep their tech up to date.

How the program works

Our upgrade program lets you buy a MacBook through a 36-month loan, with the option to upgrade after 24 months (once you’ve paid off two-thirds of the loan). It’s not a lease, the device is yours, but we give you the flexibility to switch to a new one without paying the full amount.

Here’s what happens:

  • You make monthly payments over 36 months.

  • After just 24 payments, you're eligible to upgrade to a new MacBook.

  • We send your new device and a prepaid return box for your old one.

  • Once we receive and inspect the old device, we cancel your remaining 12 payments.

That means we’re essentially buying back your MacBook for around 33% of its original price. (Sometimes more, depending on your interest rate.)

What happens to returned devices?

Today, we have a bulk buyer who purchases returned devices for about 37% of their MSRP. But our long-term goal is to refurbish devices ourselves, resell them on our site, and pass on even more value to our customers.

We believe your MacBook deserves a second life, and you deserve more back when you part with it.

Why we do it this way

We know the old-school lease model doesn’t work for most people. That’s why we built something better: clear, fair, and flexible. If you decide not to upgrade, no problem. You just finish your monthly payments and the MacBook is all yours.

No tricks. No hidden fees. Just a smarter way to own.

For legal details on the program, please see Upgrade Terms available at https://getupgraded.com/legal/terms.

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