Yes, but the policy depends on what you’ve ordered:
Regular orders
You can cancel your order or return the MacBook within 14 days of receiving it, as long as the MacBook's original box is unopened.
Custom builds
A custom build (also known as CTO) is made to order in Apple’s factory. You can cancel it within 24 hours of placing the order. You can not return a custom build.
How do I know if I’ve ordered a custom build?
When configuring your MacBook, the return policy appears at the bottom of the page, just above the “Check out with Upgraded” button. A custom build is also noted next to the delivery estimate when configuring your MacBook, at checkout, and in your order confirmation email. If you’re unsure, reach out—we’re happy to help.
How do I cancel or return my order?
Contact our support team via chat or email ([email protected]). We’ll cancel your order or, if you need to return it, send you a return label.