Standard MacBook Orders: These usually ship faster and typically arrive within a few days to a week once dispatched.

Custom-Built (CTO) MacBook Orders: If you have customized your device (e.g., upgraded specs), it will be built directly in Apple’s overseas factory, such as in China. Custom-built orders usually take up to four weeks for delivery from the date of purchase.

Standard orders usually ship out within 1–3 business days, barring any unforeseen delays.

Custom-built orders may take longer due to the additional time required for manufacturing and overseas shipping. Typically, these orders are delivered within a 2-4 week window. If an exact shipping date is unavailable, an estimated delivery timeframe is provided at the time of purchase.

Once your MacBook ships, you will receive an email with tracking details to monitor the progress of your delivery.

Updates on shipping status for custom-built devices, if delayed, are often provided weekly.

If you haven’t received shipping confirmation within three days of purchase, it may indicate a potential delay. Not receiving confirmation could signify that the device is still being prepared or built.

Delays might occur due to manufacturing, shipping logistics, or high demand, especially for custom-built devices.

If your order hasn’t shipped within the provided timeframe or if there are no updates, it is advisable to reach out to customer support for clarification.

Expect custom-built orders to move through multiple stages, starting with overseas shipping to a local warehouse before final delivery. An updated delivery timeline will be provided with tracking details once your order arrives in the destination country.